She provides new hire orientation, covering policies, procedures, and the quality of progress notes, TX Plans, and initial intakes. As part of the orientation process, she also assists with facility onboarding for new clinicians.
Victoria oversees compliance related to consents, annual initials, notes, and rosters. She also handles records and audit requests and conducts internal Quality Assurance reviews for all clinicians. Additionally, she works with the EMR Team to troubleshoot and resolve issues within the EMR system.
Beyond her core responsibilities, she contributes to multiple ongoing projects at THS that continue to develop and grow.
Victoria attended the University of Central Florida for her bachelor's degree before earning her master’s in forensic psychology at South University, specializing in Mental Health Laws and their integration into the legal system. Passionate about mental health, she previously worked as a mental health counselor, focusing on juveniles in the justice system.